PMP®第七版考綱的內容主要專注于三大領域:人員、過程、業務環境。其中人員領域占比42%,主要由14個任務組成,那么,項目管理人員領域的任務主要是什么呢?
PMP®考綱人員領域任務
Task11:Engage and support virtual teams
任務11:參與和支持虛擬團隊
·Examine virtual team member needs (e.g.,environment,geography,culture,global,etc.)
·檢查虛擬團隊成員的需要(例如,環境,地理,文化,全球化等)
·Investigate alternatives (e.g.,communication tools,colocation) for virtual team member engagement
·調查虛擬團隊成員參與的替代方案(例如,溝通工具,集中辦公)
·Implement options for virtual team member engagement
·實施虛擬團隊成員參與的各種可選方案
·Continually evaluate effectiveness of virtual team member engagement
·持續評估虛擬團隊成員參與的有效性
Task12: Define team ground rules
任務12:定義團隊基本規則
·Communicate organizational principles with team and external stakeholders
·與團隊和外部相關方溝通組織原則
·Establish an environment that fosters adherence to the ground rules
·建立一個促進遵守基本規則的環境
·Manage and rectify ground rule violations
·管理和糾正違反基本規則的行為
Task13: Mentor relevant stakeholders
任務13:指導相關方
·Allocate the time to mentoring
·分配指導時間
·Recognize and act on mentoring opportunities
·識別并就指導機會采取行動
Task14:Promote team performance through the application of emotional intelligence
任務14:運用情商來提高團隊績效
·Assess behavior through the use of personality indicators
·通過使用性格特點指標評估行為
·Analyze personality indicators and adjust to the emotional needs of key project stakeholders
·分析性格特點指標,并根據關鍵項目相關方的情感需要進行調整